Is there any case law where an employee inappropriately accessed a patient’s medical records?

Ontario, Canada

The following excerpt is from Ontario Nurses’ Association v Norfolk General Hospital, 2015 CanLII 62332 (ON LA):

Finally, in Georgian Bay General Hospital v. Ontario Public Services Employees’ Union, Local 367 (K.J. Grievance) [2014] OLAA No. 149, 23 L.A.C. (4th) 112, the grievor telephoned the hospital she worked at and spoke to an x-ray technician and made an inquiry about the status of a patient who was a close friend. She then repeated what she was told by the technician to her husband, and the patient’s two brothers and one of his friends. The incident came to the attention of the hospital from the technician and it then conducted an audit of the grievor’s Meditech accesses for the prior year. The audit revealed the grievor had also accessed the patient’s lab results on several occasions. She had also inappropriately accessed the records of her husband and sister and her own records.

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