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Frequently asked questions

Everything you need to know to start working with Alexi.

What is Alexi?

Alexi is a comprehensive AI-powered platform built to empower legal teams of all sizes. Designed to scale with your practice, Alexi acts as an extension of your team. It combines advanced legal reasoning and deep case law integration to handle up to 80% of routine legal workflows, including complex research, document analysis, and drafting.

Who is Alexi for?

Alexi is exclusively for legal professionals who are licensed and in good standing with their governing body. We work with firms of all sizes, from solos to enterprise, across a range of practice areas.

How does Alexi work?

By intelligently connecting the law with the unique facts of each case, Alexi delivers clear, jurisdiction-specific outputs that streamline litigation workflows. Our engine combines natural language processing, proprietary legal models, and a deep legal research dataset to help your team reduce risk, operate more efficiently, and produce high-quality work at scale, all within a secure and trusted environment built for the legal industry.

What jurisdictions are covered?

Alexi covers all legal jurisdictions across the United States and Canada (excluding Quebec).

Is my data on Alexi confidential?

Yes. All your data in Alexi, including sensitive and confidential client information, is fully protected using industry-grade security measures. Learn more on our Security page.

How long does it take to receive a legal answer?

Most responses in Alexi are generated in under 2 minutes. That includes detailed legal research answers, case summaries, or draft language - all tailored to your specific query and jurisdiction. Complex or multi-part questions may take slightly longer, but the platform is designed to deliver fast, high-quality outputs so your team can keep moving.

How can I start paying for Alexi?

Easy - once your free trial is complete, simply add a credit card to your account within the Billing section in your Alexi portal.

Can I pay without adding a credit card?

If you would like to use a form of payment that is not a credit card, contact support@alexi.com and our team would be happy to look into your request.

Do you have any subscriptions available?

Yes, we have three subscription plans available, based on the number of litigators at your firm. Take a look at our pricing tiers on our Pricing page.

Do you bill per user?

Each plan tier comes with an allotted number of seats that can be assigned to a user at your firm. You can see a breakdown of this on our Pricing page.

If you would like to purchase a custom number of seats that is not available in our current tier-based system, please contact support@alexi.com and our team will gladly look into your request.

Is my data on Alexi confidential?

Yes. All your data in Alexi, including sensitive and confidential client information, is fully protected using industry-grade security measures. Learn more on our Security page.

Why should I use Alexi?

Alexi helps your firm get high-quality legal work done faster, without adding headcount or compromising on accuracy. It reduces the time your team spends on repetitive tasks like research, summarization, and drafting support, so you can focus on higher-value work and client strategy. Whether you're handling high volumes, working under tight timelines, or looking to improve margins on fixed-fee matters, Alexi helps you operate more efficiently and consistently. It's easy to use, requires no training, and fits naturally into the way your team already works.

Who uses Alexi?

Alexi is used by lawyers, clerks, and legal professionals at firms of all sizes, from solos to large national firms. Typical users include Associates, Partners, Law clerks and Paralegals, Practice group leads and Innovation teams. Alexi is most commonly adopted by teams looking to save time, increase efficiency, and deliver higher-value work to clients without burning out their staff.

Will this replace lawyers?

No. Alexi is built to support legal professionals, not replace them. The platform takes care of time-consuming tasks like document summarization, legal research, and drafting assistance. This allows legal teams to focus on higher-value work that requires expertise, strategy, and judgment. Alexi enhances the work of lawyers, clerks, and paralegals by improving speed, consistency, and efficiency.

Will this eliminate my billable hours?

No. Alexi is designed to help you make better use of your billable hours, not eliminate them.It reduces the time spent on repetitive or manual tasks, so you can focus on higher-value work that delivers stronger outcomes for your clients. For fixed-fee or flat-rate matters, Alexi helps improve efficiency and margins. For billable work, it supports faster turnaround times and greater consistency, which strengthens client relationships.Alexi helps you work more efficiently without taking away the value of your time.

What makes Alexi different from other legal AI tools?

Alexi is built specifically for legal professionals to reduce the manual work that slows teams down. We've been building and refining the platform since 2017, with a deep focus on legal accuracy, usability, and real-world application. Alexi delivers fast, jurisdiction-specific, and legally sound responses in plain language, typically in under two minutes. It's easy to use, with no prompt engineering or training required. In addition to tasks like research, summarization, and drafting support, Alexi helps automate parts of your legal workflow, saving time across matters and improving consistency. It's a practical tool that helps firms work more efficiently without changing how they practice law.

How do I know the answers are accurate?

Alexi’s responses are designed to be clear, verifiable, and grounded in the law. Each output includes supporting legal authorities and citations, so you can review and validate the content with confidence.xi’s responses are designed to be clear, verifiable, and grounded in the law. Each output includes supporting legal authorities and citations, so you can review and validate the content with confidence.

Will this replace the need for law students?

No. Alexi will not replace the need for law students. Law students are essential to the future of the profession, and their education, training, and development cannot be replaced by technology. What Alexi does is take on repetitive, time-consuming tasks that students and junior lawyers are often asked to do, such as pulling case law, summarizing documents, or drafting basic research memos. This gives them more time to focus on learning, critical thinking, and gaining hands-on experience. Alexi is a support tool that helps accelerate learning and productivity, not a replacement for legal education or early career growth.

Ready to win more cases & increase firm profitability?

Start your free trial of Alexi today or request a tailored demo.

Ready to win more cases & increase firm profitability?

Start your free trial of Alexi today or request a tailored demo.