Overview

KMSC Law is a full-service firm serving clients across Alberta and British Columbia. With more than 100 professionals and a broad range of practice areas, KMSC supports individuals, businesses, and institutions with trusted legal advice and representation. The firm is committed to operational excellence and continues to invest in technology that enhances both client service and internal efficiency.

The CHallenge

As part of its long-term innovation strategy, KMSC Law wanted to modernize firm-wide operations without sacrificing control over sensitive client data. They sought a solution that could be adopted across all roles—not just lawyers—to deliver consistent speed, accuracy, and security in high-effort work.

The solution

KMSC Law selected Alexi’s Legal Intelligence Platform, deploying it within a private cloud to maintain full control of firm data while enabling secure access to AI-powered workflows.Unlike tools designed for a single department, Alexi was rolled out across the entire firm, with over 100 users spanning legal, administrative, and operational teams.

"We didn’t bring on Alexi to support a single department. We brought it on to support how the entire firm works. With over 100 users across legal, and administrative teams, it had to function across workflows, roles, and responsibilities—and it delivers.”

— Todd Strang, Partner, KMSC Law
The Results
  • 100+ Active Users across all departments
  • Private Cloud Deployment ensuring full compliance and data ownership
  • Firm-Wide Adoption, with ~70% of users in non-lawyer roles
  • High Daily Engagement across multiple platform features

KMSC Law’s approach demonstrates how firms can operationalize AI responsibly and at scale—building shared infrastructure rather than siloed tools.

KMSC Law made a clear decision to operationalize AI across the firm, not as a side tool, but as infrastructure. By deploying Alexi in their private cloud, they kept full control of their data while giving their teams the intelligence they need to move faster and think more strategically.

Mark Doble, CEO, Alexi

For larger firms, successful AI adoption requires requires firm-wide usability. By rolling Alexi out across all staff, KMSC has created measurable efficiency gains across workflows while ensuring adoption scales with firm growth.

This case illustrates the value of expanding platform access to all potential users, supporting revenue growth through increased seat count and deeper integration into everyday operations.